Volunteer Opportunities

Volunteers give their time and expertise in all kinds of ways at Derian House and whether it’s minutes or months, hours or days, the time you give can makes a massive difference.

How do you volunteer for Derian House

Applying to volunteer is straightforward although as you will appreciate we just need to carry out a few checks beforehand. If you want to see the latest volunteer roles available  please go to https://www.derianhouse.co.uk/volunteer-opportunities/

If you have any question you can all 01257 233300 or email volunteer@derianhouse.co.uk

Thank You and we hope to hear from you soon.

Flexible hours & days available Monday to Sunday (including evenings)

What’s involved?

• Provide a warm & friendly service to our customers
• Assist with shop displays
• Prepare items for sale – hanging, steaming & sizing
• Process cash & card payments
• Process Gift Aid on receipt of donations
• Maintain the cleanliness and appearance of the shop

This role will suit people who are…. friendly & helpful, keen to make every customer feel special & someone who enjoys meeting new people on a daily basis.

How to apply or find out more

Contact Frances Lees, Volunteer Services Coordinator via email volunteer@derianhouse.co.uk

• Volunteers must be aged 16 years+

Flexible hours & days available Monday to Sunday (including evenings)

What’s involved?

• Provide a warm & friendly service to our customers
• Assist with shop displays
• Prepare items for sale – hanging, steaming & sizing
• Process cash & card payments
• Process Gift Aid on receipt of donations
• Maintain the cleanliness and appearance of the shop

This role will suit people who are…. friendly & helpful, keen to make every customer feel special & someone who enjoys meeting new people on a daily basis.

How to apply or find out more

Contact Frances Lees, Volunteer Services Coordinator via email volunteer@derianhouse.co.uk

• Volunteers must be aged 16 years+

Flexible hours & days available Monday to Sunday (including evenings)

What’s involved?

• Provide a warm & friendly service to our customers
• Assist with shop displays
• Prepare items for sale – hanging, steaming & sizing
• Process cash & card payments
• Process Gift Aid on receipt of donations
• Maintain the cleanliness and appearance of the shop

This role will suit people who are…. friendly & helpful, keen to make every customer feel special & someone who enjoys meeting new people on a daily basis.

How to apply or find out more

Contact Frances Lees, Volunteer Services Coordinator via email volunteer@derianhouse.co.uk

• Volunteers must be aged 16 years+

Flexible hours & days available Monday to Saturday (including evenings)

What’s involved?

• Provide a warm & friendly service to our customers
• Assist with shop displays
• Prepare items for sale – hanging, steaming & sizing
• Process cash & card payments
• Process Gift Aid on receipt of donations
• Maintain the cleanliness and appearance of the shop

This role will suit people who are…. friendly & helpful, keen to make every customer feel special & someone who enjoys meeting new people on a daily basis.

How to apply or find out more

Contact Frances Lees, Volunteer Services Coordinator via email volunteer@derianhouse.co.uk

• Volunteers must be aged 16 years+

Flexible hours & days available Monday to Saturday (including evenings)

What’s involved?

• Provide a warm & friendly service to our customers
• Assist with shop displays
• Prepare items for sale – hanging, steaming & sizing
• Process cash & card payments
• Process Gift Aid on receipt of donations
• Maintain the cleanliness and appearance of the shop

This role will suit people who are…. friendly & helpful, keen to make every customer feel special & someone who enjoys meeting new people on a daily basis.

How to apply or find out more

Contact Frances Lees, Volunteer Services Coordinator via email volunteer@derianhouse.co.uk

• Volunteers must be aged 16 years+

What is a Gardening Assistant Volunteer?

At the hospice we have extensive grounds that are lovingly cared for on a daily basis. It’s so important to us that our children & young people are able to enjoy themselves in a safe but fun environment. They can play on our boat in the Seaside Garden, spin until they make themselves dizzy in the play park or take in the colours and smells in our beautiful sensory garden. It will be your role to support our Gardener in ensuring all these areas are well maintained. Experience of gardening is not essential, it’s more important to us that you are keen to make a difference and enjoy looking after nature.

What’s in it for you?

• Become part of a friendly and dedicated team
• Make new friends along your volunteering journey
• Enjoy new experiences and learn something new every day
• See the differences your hard work makes throughout the seasons
• Get involved with other Derian volunteers at our events
• Take advantage of the training on offer from the hospice
• Regular Meet & Greet events for all volunteers
• Opportunities to join our Volunteers Forum – helping to shape the future of volunteering at Derian House.
• Recognition awards for length of service
• Great personal satisfaction knowing you are making a real difference to the lives of our children

What’s involved?

• Hedge & Grass Cutting
• Sweeping and clearing away dropped leaves, twigs etc
• Weeding
• Care for plants and help plant seasonal items when required
• Having an awareness of the services that Derian House offers to our
• Children, Young People and their families so you can answer any questions people may ask about the hospice.

Help to recruit new volunteers to Derian by making customers aware of our opportunities.

Time commitment:
Once a week, times/days to be agreed at interview
Dedicated Supervisor:
Gareth Elliot, Gardener
Volunteer Contact:
Frances Lees, Volunteer Services Coordinator
Training:
Full site induction & mandatory annual training will be provided.
How to apply:
Contact Frances Lees, Volunteer Services Coordinator to have a chat and request an application form via
 01257 233 300
 volunteer@derianhouse.co.uk

What is a Fundraising Driver Volunteer?

Our helpful Fundraising Drivers support our Community & Corporate Fundraising teams by ensuring items for our Derian events are delivered/collected in a timely and professional manner to companies or community groups within the North West.

A regular way in how we raise vital funds for the hospice is to ensure we provide an efficient drop off & return service to local businesses for our money collection buckets and this role is pivotal in ensuring this runs smoothly.

What’s in it for you?

• Enjoy new experiences and becoming part of the Derian team
• Get involved with other Derian volunteers at our events
• Take advantage of the training on offer from the hospice
• Regular Meet & Greet events for all volunteers
• Opportunities to join our Volunteers Forum – helping to shape the future of volunteering at Derian House.
• Recognition awards for length of service
• Really make a difference to the experience our children and families have at Derian House

What’s involved?

• Follow the policy and guidelines regarding driving hospice vehicles
• Being presentable at all times as you will represent Derian to local companies & communities
• Ensure you have a clean UK driving licence
• You must have a minimum of 2 years driving experience for insurance purposes
• Complete a Driver Declaration Form
• Gain an awareness of the services that Derian House offers to our Children, Young People and their families.

This role will suit people who are…. friendly and will enjoy working with another volunteer. If you love driving out and about in the local area then this is the perfect volunteering opportunity for you. What you waiting for?

• Time commitment:
  Once a week for a morning or afternoon during peak times (Christmas, Easter)
  Dedicated Supervisor:
  Karen Birch, Fundraising Administration Coordinator
  Volunteer Contact:
  Frances Lees, Volunteer Services Coordinator
  Important Information:
  Drivers must be under 70 years
  Training:
  Full site induction & mandatory annual training will be provided.
  How to apply:
  Contact Frances Lees, Volunteer Services Coordinator to have a chat and request an application form via
   01257 233 300
   volunteer@derianhouse.co.uk

What is a Warehouse Assistant Volunteer?

Our warehouse unit is located in Adlington, it is a vital link in supporting the running of the shops and the Hospice. With running costs in excess of £4.8 million a year every penny does count. As a volunteer, your role will be to work with a team of paid staff and other volunteers, to ensure our shops remain well stocked and customers receive deliveries in a professional manner. Experience of working within a Warehouse is not essential, it’s more important to us that you are keen to make a difference and enjoy working as part of team.

What’s in it for you?

• Gain significant warehouse/work experience
• Become part of a friendly and dedicated team
• Meet people from all walks of life, making new friends along the way
• Enjoy new experiences and learn something new every day
• Be part of making our retail sector a success
• Get involved with other Derian volunteers at our events
• Take advantage of the training on offer from the hospice
• Regular Meet & Greet events for all volunteers
• Opportunities to join our Volunteers Forum – helping to shape the future of volunteering at Derian House.
• Recognition awards for length of service
• Great personal satisfaction

What’s involved?

• Providing a warm and friendly experience to all of our customers.
• Assisting with sorting donations.
• Preparing items that have been sold through eBay.
• Helping with lifting bulky or heavy items of furniture/stock.
• Assist our Transport team with accompanying them on trips to collect or deliver items.
• Having an awareness of the services that Derian House offers to our Children, Young People and their families so you can answer any questions customers may ask about the hospice.
• Help to recruit new volunteers to Derian by making customers aware of our opportunities.

This role will suit people who are…. friendly & helpful and enjoys working as part of team, you will be someone who enjoys meeting new people on a daily basis and are willing to provide a regular commitment and participate in mandatory training.

Time commitment:
Once a week, times/days to be agreed at interview
Dedicated Supervisor:
Andrew Upton-Ford, Retail Manager
Volunteer Contact:
Frances Lees, Volunteer Services Coordinator
Training:
Full site induction & mandatory annual training will be provided.
How to apply:
Contact Frances Lees, Volunteer Services Coordinator to have a chat and request an application form via
 01257 233 300
 volunteer@derianhouse.co.uk

What is an eCommerce Assistant?

Our e-commerce Volunteers support our retail team with sales of donated items via our online sales platforms such as eBay. They also ensure that mail orders from our online Derian shop are picked & packed, ready for shipping.
If you enjoy selling items online and getting stuck into some research, so we can get the best value, then this is the perfect role for you!
As an e-commerce Volunteer we ask you to provide a regular commitment, perhaps one or two afternoons per week in our lovely Blackburn shop during our peak periods.

What’s in it for you?

• Gain significant experience in eCommerce
• The satisfaction of knowing you are helping us maximize our retail income
• Share any specialist knowledge you have with our retail teams
• Become part of a friendly and dedicated team
• A great way to support your local children’s charity
• Get involved with other Derian volunteers at our events
• Regular Meet & Greet events for all volunteers
• Opportunities to join our Volunteers Forum – helping to shape the future of volunteering at Derian House.
• Recognition awards for length of service
• Great personal satisfaction

What’s involved?

• Researching the value of donated items and setting prices Taking photos of items
• Listing items for sale on eBay etc.
• Picking and packing sold items
• Reviewing progress of online sales
• Picking and packing orders for Derian merchandise

This role will suit people who… have a positive attitude and enjoy working both in a team or independently. You will also need basic computer, internet & photography skills. Experience with selling on eBay or other marketplaces (Etsy, Amazon, Facebook Marketplace) or picking and packing in a warehouse is desirable but not essential. We really value honesty, integrity and reliability in our volunteers & staff and in return we will do our best to provide you with a rewarding volunteer experience.

Time commitment:
Minimum: Half a day per week (Monday to Friday) as agreed
Volunteer Contact:
Frances Lees, Volunteer Services Coordinator
Training:
Full site induction & mandatory annual training will be provided.

Expenses:

Lunch allowance for shifts 6.5hrs plus

How to apply:
Contact Frances Lees, Volunteer Services Coordinator to have a chat and request an application form via
 01257 233 300
 volunteer@derianhouse.co.uk

Volunteering Location:

Derian House Blackburn Shop, 19 King William Street, BB1 7DJ

What is a Drivers Mate?

Do you enjoy being out & about? Meeting new people in your local community? Then this could be the role for you!

This vital role involves helping our drivers in organising & collecting all donated items of furniture, ensuring are shops remain well stocked & customers receive their deliveries in a professional manner.
Experience is desirable but not essential as full training will be provided.

What’s in it for you?

• Gain significant warehouse experience
• Get out and about in your local community
• Become part of a friendly and dedicated team
• A great way to support your local children’s charity
• Get involved with other Derian volunteers at our events
• Regular Meet & Greet events for all volunteers
• Opportunities to join our Volunteers Forum – helping to shape the future of volunteering at Derian House.
• Recognition awards for length of service
• Great personal satisfaction

What’s involved?

• Loading & unloading the van, working within moving & handling guidelines
• Supporting our drivers with collecting donations & making deliveries of furniture & stock, which at times can be physically demanding.
• Working with the warehouse team to co-ordinate deliveries & collections
• Assisting with calls to customers awaiting deliveries and collections
• Having an awareness of the services that Derian House offers to our Children, Young People and their families so you can answer any questions customers may ask about the hospice
• Help to recruit new volunteers to Derian by making friends & families aware of our opportunities

This role will suit people who… are friendly & helpful, have good customer service skills, a positive can do attitude & enjoy working on their own initiative or as part of team. We really value honesty, integrity & reliability in our volunteers & staff & in return we will do our best to provide you with a rewarding volunteer experience.

Time commitment:
Minimum: One day per week (Monday to Friday), 9am to 4pm
Volunteer Contact:
Frances Lees, Volunteer Services Coordinator
Training:
Full site induction & mandatory annual training will be provided.

Expenses:

Lunch allowance for shifts 6.5hrs plus

How to apply:
Contact Frances Lees, Volunteer Services Coordinator to have a chat and request an application form via
 01257 233 300
 volunteer@derianhouse.co.uk

Volunteering Location:

Derian Warehouse, White Bear Marina, Adlington, PR7 4HZ